A clear overview of how Growfiks handles personal information, website enquiries, cookies and related data while supporting businesses in India and international markets.
1. Scope of This Privacy Policy
This Privacy Policy explains how Growfiks (“Growfiks”, “we”, “us” or “our”) handles personal information when you visit our website, submit an enquiry, contact us, or otherwise interact with our online services.
Growfiks is a digital marketing agency providing services such as SEO, performance marketing, social media marketing, branding, content, website development, automation and related digital services.
2. Information We Collect
Depending on how you interact with us, we may collect:
• Contact details: name, email address and phone number.
• Business details: company name, business information and marketing requirements.
• Enquiry details: the service you are interested in and the message or project information you choose to share.
• Technical information: information such as browser, device, IP address, pages visited, referral source and similar usage information where our website tools collect it.
Our current website contact form is designed to collect information such as name, email, phone, company, service selection and the details of what you are looking to grow.
3. How We Use Personal Information
We may use the information you provide to respond to enquiries, understand your business needs, discuss digital marketing services, provide or manage services, communicate about an engagement, improve our website, maintain security, keep business records and comply with applicable legal requirements.
Where applicable law requires consent for a particular use, we will obtain or rely on consent as required. Where processing is permitted without separate consent, we may process information on that lawful basis.
4. Cookies & Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools and similar technologies for essential website functions, preferences, analytics, performance measurement and, where applicable, advertising measurement.
The exact tools may change as the website develops. We will not describe a third-party analytics, advertising or tracking tool as being in use unless it is actually installed or used on the relevant website.
Where applicable law requires a choice before non-essential tracking is used, we will provide an appropriate consent or preference mechanism. You can also control cookies through your browser settings.
5. When We Share Information
We may share personal information with trusted service providers and technology partners where reasonably necessary to operate the website or provide our services, including hosting, email, forms, analytics, security, cloud and communication tools.
We may also disclose information where required or permitted by law, to professional advisers, in connection with a legitimate business transaction, or where you have asked us to do so.
We do not publish personal information simply because you submitted an enquiry.
6. Data Retention
We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining records, resolving disputes, meeting legal obligations and protecting our systems.
7. Data Security
We use reasonable technical, organisational and administrative measures designed to protect personal information from unauthorised access, misuse, alteration, loss or disclosure. No website or internet transmission can be guaranteed to be completely secure.
8. Client and Campaign Data
Where Growfiks processes personal information provided by a client as part of SEO, advertising, CRM, automation, website or other services, the parties’ respective responsibilities will depend on the service and the applicable agreement. Where necessary, additional data-processing terms may be included for a client engagement.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion or other controls over your personal information, and to raise a privacy grievance.
For people covered by India’s Digital Personal Data Protection framework, applicable rights and grievance mechanisms will be handled in accordance with the law in force for the relevant processing. The DPDP Act includes rights and provides for grievance redressal mechanisms.
Where another law applies to you, such as the GDPR/UK GDPR or applicable US state privacy law, additional rights may apply to the extent that law governs the relevant processing.
10. International Processing
Growfiks serves businesses across India and international markets. Depending on the services and technology providers involved, personal information may be processed or stored in India or another country.
Where applicable law requires safeguards or specific transfer arrangements for international processing, we will take the measures required for the relevant processing.
11. Children’s Data
Growfiks is focused on business and professional services. Our general enquiry forms are not intended to knowingly collect children’s personal information for unrelated purposes. Where child-data rules apply, we will follow the protections required by applicable law.
12. Third-Party Websites
Our website may link to third-party websites, software or social platforms. Their privacy practices are governed by their own policies, and Growfiks does not control how those third parties process information.
13. Privacy & Grievance Contact
Privacy question or grievance?
Email hello@growfiks.com with the subject line “Privacy Request” or “Privacy Grievance”. Before publication, replace this with a dedicated privacy/grievance address if Growfiks creates one.
14. Policy Updates
We may update this Privacy Policy when our services, technology, data practices or applicable legal requirements change. The current version will show the latest effective and updated dates.
15. Applicable Law
This Policy is intended to operate with applicable Indian law while respecting any mandatory privacy rights that may apply to an individual under the law of their jurisdiction.
Important: This Privacy Policy is written to match the current Growfiks website structure. Before publication, the actual analytics, cookie, form, hosting and other third-party tools used on the live website should be audited so this page describes the real data flow.